TY  - BOOK
AU  - Hale
TI  - What every manager should know about performance  : tools and techniques to help managers apply performance improvement in th e workplace
SN  - 0787960365
U1  - HD 30.65.H355 2004 
PY  - 2002///
CY  - San Francisco, Calif.
PB  - Jossey-Bass
KW  - Organizational effectiveness
KW  - Performance
N1  - Includes CD-ROM
ER  -